Do you require help in configuring your software solutions? CHAMPS is ready and able to help you with any tasks or issues you might face. Our delivery group will work directly with you to find the best possible solution to your maintenance needs. The delivery group, working closely with you, will go through an exhaustive process to help you identify key requirements, select software components that fit your functionality requirements, and build a solid maintenance platform that meets all your needs.
Our analysis and planning process is as follows:
- Define requirements
- Select components
- Document gap analysis
- Configure solution
- Identify data conversion & integration
- Prepare final requirements documentation
Once the proposal is approved, the delivery group will begin to configure your software. This includes converting data, performing software setup, and integrating any additional services or software components required. When the software has been implemented and configured, the delivery group will present the solution to you for approval. After it has been approved, the team will then begin to train users on any applicable portions of the solution so that your workforce is ready to use your software. Once your solution is in production and being used, support will be provided as agreed upon in the software maintenance agreement.